This notice explains how Fabioso (“we”, “us”) uses personal information when you visit this website, contact us or sign up for Fabioso. We are the controller of this information under UK data protection law (the UK GDPR and the Data Protection Act 2018).

Fabioso, 58 Caernarvon Crescent, Llanyravon, Cwmbran, NP44 8SU. Email hello@fabioso.co.uk.

What we collect

When you contact us: your name, email address, phone number (if you give it), business name and your message.
When you start a free trial: your name, email address, phone number (if you give it), business name and the password you choose (stored only in scrambled, hashed form).
When you use the site: technical information such as your IP address and browser type, kept in our server logs for security and to stop abuse.

Why we use it

To reply to your message and, if you asked, arrange a demo (our legitimate interest in responding to enquiries).
To set up and run your Fabioso account and trial, and to send you emails about it (to perform our contract with you).
To keep our services secure and prevent spam and fraud (our legitimate interests).
To meet our legal obligations, for example keeping financial records.

We don’t sell your information, and we only send you marketing emails if you’ve agreed to them. You can unsubscribe at any time.

Who we share it with

We use trusted suppliers to run Fabioso, such as our hosting provider, our email delivery service and Stripe for payments. They only use your information to provide their service to us.

Customer data held for restaurants

When a restaurant uses Fabioso to take orders, it decides how its customers’ information is used, and we process that information on the restaurant’s behalf. If you ordered from a restaurant, please contact the restaurant about your data.

How long we keep it

Contact messages are kept for up to two years. Account information is kept while your account is open and for up to six years afterwards where we need it for legal or accounting reasons.

Cookies

This website only uses cookies that are needed for it to work, for example to keep forms secure. We don’t use advertising or tracking cookies.

Your rights

You can ask to see, correct or delete the information we hold about you, object to how we use it, or ask us to limit how we use it. To do so, email hello@fabioso.co.uk. If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.

Privacy notice.